At Tervox Technologies, we believe knowledge is just as important as
the tools we provide. This page brings together resources to help our
clients and partners get the most out of technology.
Aiming to Be the Best
đź“ž Support Access
Need help right away?
- Submit a Ticket: Report an issue or request help, and our team will track it until it’s fully resolved.
- Request Remote Assistance: Get instant help from our experts who can securely connect to your system and solve problems in real time.
- Schedule On-Site Support: For cases where a physical visit is needed, you can book a technician to come to your location.
- Call Our Help Desk: Sometimes you just need to talk to a real person — our support line is open to guide you step by step.
Whether it’s a quick fix or a complex issue, we’re committed to resolving it with speed and professionalism.
How SMEs in Uganda Can Benefit from ERP/POS Systems
Running a business without the right tools often leads to errors, wasted time, and missed opportunities. In this article, we break down how integrated ERP/POS systems help small and medium enterprises improve sales tracking, inventory management, and customer service.
The Hidden Costs of Poor Internet Connectivity
Slow or unreliable internet doesn’t just frustrate employees — it costs businesses money every single day. This piece explores the financial and operational impact of weak connectivity, plus what you can do to secure faster, more reliable internet for your business.
Cybersecurity Essentials Every Business Owner Should Know
With cyber threats on the rise, protecting your company’s data has never been more important. Learn the basics of cybersecurity, from strong password practices to network protection, and discover simple steps your team can take to stay safe.
Frequently Asked Questions
We provide Internet services, ERP/POS systems, ICT consultancy, website design, and IT infrastructure solutions such as networking and surveillance.
You can submit a support request through our Support Page. We offer remote, on-site, and call-based support depending on your needs.
Yes. We tailor ERP/POS systems to match your business operations — from sales and inventory to expense tracking and reporting.
Absolutely. We design Internet solutions that fit individuals, SMEs, and enterprises, with reliable speeds and ongoing support.
It depends on the scope and features. Standard websites take 2–4 weeks, while more complex projects may take longer.
We assess your current IT setup, recommend improvements, and implement solutions that make your business more efficient and secure.
Yes. We ensure your staff is trained to fully use the systems we implement, whether it’s ERP, POS, or other IT tools.
You can reach us via our support line, email, or directly through the Submit a Ticket feature on our website.
